6 Things to Ask Your Commercial Painting Contractor

Know when to call for help

First impressions are everything in business. When potential clients pass by a place of business, a positive first impression from a quality paint job done by a commercial painting contractor is key to grabbing and keeping their attention.

Curb appeal includes investing in quality work, done by quality contractors who have proven results. When it comes to finding your next commercial painting contractor, know what to ask when you begin your research.

The following six questions are a great place to start when identifying who will be doing the next painting project for your shopping center, multi-family complex, or retail store.

• Is your company licensed?
  • Is the company properly licensed to perform commercial painting? Does each of the contractors working for the company have a valid, up-to-date license for themselves? If the answer is not Yes, move on. You are not protected in maintaining a quality of work with an unlicensed worker.
    
    Each commercial painter and company has a lot to lose if the job is not completed to terms as noted and signed in a contract.
    
    At Renovia, our people make a difference. Our promise is to deliver consistent, quality service from people who strive to make an impact on you and your customers’ lives. This includes us keeping our team fully licensed and trained on all services we provide.

• Does your company have the proper insurance?
  • Is the company bonded and insured in case of any problems or accidents while they are working at your business? While you may have insurance for your business, they should be responsible for any mishaps or problems which occur during their work.
    
    Go the extra mile and request their insurance information and contact them to ensure the insurance is correct and valid. You will want to ensure they have comprehensive business liability and workman’s compensation insurance in place.

• Does your company have references, reviews, and warranties?
  • Many commercial painting contractors will have a list of references from previous projects and often times contacts at those locations who have reviewed the quality of work which was completed.
    
    If you are able to speak with past customers, they may be able to share any positive or negative feedback. If there has been problems, it will help you identify them and potentially avoid future issues.
    
    Always ask about warranties offered. If there is a warranty, it can help save you money in the long run, rather than have to pay more to have something fixed, which wasn’t your fault in the beginning.

• How long with the project take and who will be my point of contact?
  • You will always want to get as detailed a report as possible when it comes to the time it will take to complete a project. Owning a business, you must have commercial painting contractors who are upfront and honest about project timelines.
    
    Communication is also a key part of ensuring project timelines are followed and customer service is a key priority. Our dedication to improvement and ensuring you always receive the highest level of customer service is why we’ve adopted the Japanese business philosophy Kaizen.

• What type of products will be used on our building?
  • The types of products are always a concern when investing in a commercial painting contractor. At Renovia, we identify the best products based on the type of project.
    
    Never assume the contractors you speak with are planning on using the highest quality of products. Often times you will get a low quote and if you accept and the job is done with lower quality products, you will be back redoing the project much sooner than needed.
    
    When Renovia had a project to paint an NFL stadium, they knew high-quality paint was going to be needed. They chose to use military-grade paint commonly used for battleships to ensure the client received the best quality paint lasting as long as possible in all weather conditions.

• How much experience does the commercial painting contractor have?
  • Begin the conversation with questions about the company’s background to learn more about them, how long they have been in business. Commercial painting contractors who build quality teams with experienced workers who love what they do, great results will follow.
    
    Don’t be afraid to ask how many jobs they have completed, if there have been any high-profile jobs, or how many years of service they have in the industry.

Finding a quality commercial painting contractor can at times present a challenge. Having a list of questions to start will help you narrow down, eliminate and hopefully identify the top one to three candidates for the job. Once you have narrowed down your search, then ask for a quote so you can do a full comparison based on the job at hand.

Renovia implements core values in every job for every client. They focus on serving first while making sure their clients get treated the way they would want to be treated themselves. When it is time to hire your commercial painter, you will want someone who listens intently and focuses on what will be and has been accomplished rather than taking credit for a job or accomplishment. This ensures your voice is heard and your vision is created.  

If you are ready to speak with a commercial painting contractor who will be open, honest, and direct in answering all of your questions about a commercial painting project, contact us today. We would love the opportunity to speak with you if only to answer your questions.