Posts by Jason Lakes

Customer Service | Renovia

Are You Serving Your Customer’s Customers? Renovia’s Philosophy of Service

September 17th, 2016 Posted by Uncategorized 0 comments on “Are You Serving Your Customer’s Customers? Renovia’s Philosophy of Service”

A com­mon pit­fall in ser­vice indus­tries is prop­er­ly think­ing and plan­ning beyond the next step. Many ven­dors are so focused on the task direct­ly in front of them, they don’t give con­sid­er­a­tion to the down­stream effects. At Ren­ovia, we under­stand that our efforts don’t just impact our imme­di­ate cus­tomer — they also have reper­cus­sions with our customer’s cus­tomer. By main­tain­ing a clear pic­ture of how our ser­vices extend past the ini­tial project, we’re able to deliv­er a more com­pre­hen­sive and sat­is­fy­ing expe­ri­ence for every­one. We accom­plish these suc­cess­es by adopt­ing a ser­vant first phi­los­o­phy.

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