Privacy Policy

Ren­ovia (“we,” “us,” “our”) is com­mit­ted to pro­tect­ing the pri­va­cy of your infor­ma­tion.  The fol­low­ing Pri­va­cy State­ment sets forth our poli­cies and prac­tices regard­ing the col­lec­tion, use, and dis­clo­sure of the infor­ma­tion we receive through your use and nav­i­ga­tion of our web­site (the “Site”) at www.renovia.com.

Effec­tive Date

This Pri­va­cy State­ment is effec­tive as of [insert date].

Scope

This Pri­va­cy State­ment applies to the Site and any sub­do­mains to the Site, unless explic­it­ly stat­ed oth­er­wise, regard­less of the medi­um in which it is accessed (e.g., via a web brows­er or mobile brows­er).  

The Infor­ma­tion We Col­lect

Ren­ovia may col­lect dif­fer­ent types of infor­ma­tion from you when you use or nav­i­gate the Site:

Per­son­al Infor­ma­tion.  When you use and nav­i­gate the Site, we may col­lect per­son­al­ly iden­ti­fi­able infor­ma­tion, such as your name, address, email address, or tele­phone num­ber (col­lec­tive­ly, “Per­son­al Infor­ma­tion”) from you.  

Usage Infor­ma­tion. When you use and nav­i­gate the Site, we may col­lect addi­tion­al infor­ma­tion from you that may not by itself rea­son­ably iden­ti­fy you as the source (col­lec­tive­ly, “Usage Infor­ma­tion”).  Usage Infor­ma­tion may include infor­ma­tion regard­ing your com­put­er, your IP address, the type of Inter­net brows­er you are using, the loca­tion from which you are vis­it­ing the Site, the type of com­put­er oper­at­ing sys­tem you are using to access the Site, the domain name of the web­site from which you linked to the Site, or the areas of the Site you vis­it­ed and the actions you per­formed on the Site. We will take rea­son­able mea­sures to ensure that the Usage Infor­ma­tion we col­lect is not per­son­al­ly iden­ti­fi­able and may not lat­er be eas­i­ly used to iden­ti­fy you except in the case of fraud checks or as oth­er­wise required by applic­a­ble law.  

How We Col­lect Infor­ma­tion

Ren­ovia may col­lect infor­ma­tion about you from a vari­ety of sources:

Direct­ly From You. We col­lect Per­son­al Infor­ma­tion from you when you vol­un­tar­i­ly pro­vide Per­son­al Infor­ma­tion to us by, for exam­ple, fill­ing out a form on the “Con­tact” sec­tion of the Site.  

Through Your Use of the Web­site. Our sys­tems may record your Usage Infor­ma­tion as you use and nav­i­gate the Site.  For exam­ple, our servers auto­mat­i­cal­ly record Usage Infor­ma­tion that your brows­er trans­mits when you vis­it the Site.  We also may auto­mat­i­cal­ly col­lect Usage Infor­ma­tion about how you access and inter­act with the Site through the use of auto­mat­ed track­ing tech­nol­o­gy, such as “cook­ies” and “web bea­cons.”  A cook­ie is a small data file that is trans­ferred to a web brows­er, which enables the Site to remem­ber and cus­tomize your sub­se­quent vis­it.  Most Inter­net browsers auto­mat­i­cal­ly accept cook­ies.  You can instruct your brows­er to block the accep­tance of cook­ies or to pro­vide you with a warn­ing prompt before you accept a cook­ie from the Site.  Please refer to your Inter­net browser’s instruc­tions to learn more about these func­tions.  If you reject cook­ies, the func­tion­al­i­ty of the Site may be lim­it­ed, and you may not be able to par­tic­i­pate in sev­er­al of the Site’s fea­tures.  Addi­tion­al­ly, we may use web bea­cons, which are sin­gle-pix­el, elec­tron­ic images embed­ded in the Site that allow us to gath­er infor­ma­tion about your brows­ing activ­i­ties on the Site.  

From Third-Par­ty Infor­ma­tion Providers. We may occa­sion­al­ly col­lect Per­son­al Infor­ma­tion about you from third par­ties and/or third-par­ty web­sites whose pri­va­cy prac­tices may dif­fer from the prac­tices described in this Pri­va­cy State­ment.  We do not endorse or make any rep­re­sen­ta­tions or war­ranties con­cern­ing, and will not in any way be liable for, any infor­ma­tion­al con­tent, prod­ucts, ser­vices, soft­ware, or oth­er mate­ri­als avail­able through third par­ties and/or third-par­ty web­sites.  Your use of third par­ties’ ser­vices and/or third-par­ty web­sites is gov­erned by and sub­ject to the terms and con­di­tions of those third par­ties and/or third-par­ty web­sites.  We encour­age you to care­ful­ly review the pri­va­cy poli­cies and state­ments of such third par­ties and/or third-par­ty web­sites.  

How We Use Infor­ma­tion

Ren­ovia may use infor­ma­tion col­lect­ed about you in sev­er­al ways:

Per­son­al Infor­ma­tion.  We may use your Per­son­al Infor­ma­tion for a vari­ety of pur­pos­es, includ­ing, but not lim­it­ed to:

  • Direct­ly con­tact­ing you to respond to your request for a cost esti­mate of our ser­vices;
  • Direct­ly con­tact­ing you to respond to your gen­er­al inquiries regard­ing our ser­vices;
  • Solic­it­ing addi­tion­al infor­ma­tion from you;
  • Pro­cess­ing your orders for our ser­vices;
  • Gen­er­at­ing and send­ing you mar­ket­ing com­mu­ni­ca­tions about our ser­vices and pro­mo­tions, from which you may opt-out of receiv­ing;
  • Research­ing the effec­tive­ness of our mar­ket­ing, adver­tis­ing, and sales efforts; and
  • Man­ag­ing our every­day busi­ness needs.

Usage Infor­ma­tion.  We may also use your Usage Infor­ma­tion for a vari­ety of pur­pos­es, includ­ing, but not lim­it­ed to:

  • Ana­lyz­ing Site users’ brows­ing and usage activ­i­ties and pat­terns in order to under­stand users’ inter­ests and pref­er­ences with respect to our ser­vices and the Site; and
  • Research­ing the Site’s effec­tive­ness, which will help us to improve our Site.

How We Dis­close Infor­ma­tion

We may dis­close your infor­ma­tion to our affil­i­ates, as well as third par­ties, as fol­lows:

Third-Par­ty Ser­vice Providers.  We may share your Per­son­al Infor­ma­tion with third par­ty ser­vice providers that may assist us in ful­fill­ing ser­vice orders, includ­ing sub­con­trac­tors who man­age the pro­vi­sion of paint­ing ser­vices; send­ing mail or pack­ages; pro­cess­ing pay­ments; and pro­vid­ing gen­er­al cus­tomer ser­vices.  We may share your Usage Infor­ma­tion, includ­ing cook­ies, with third-par­ty web analy­sis ser­vice providers, but we will not dis­close your Per­son­al Infor­ma­tion to these third-par­ty web analy­sis ser­vice providers.  Please be aware that if we dis­close either your Per­son­al Infor­ma­tion or Usage Infor­ma­tion to third par­ties, the infor­ma­tion received by the third par­ties will be sub­ject to the pri­va­cy poli­cies and state­ments applic­a­ble to the third par­ties’ web­sites and ser­vices.  

Google Ana­lyt­ics.   We share your Usage Infor­ma­tion with Google Ana­lyt­ics, a web analy­sis ser­vice pro­vid­ed by Google.  We do not share your Per­son­al Infor­ma­tion with Google Ana­lyt­ics, and we do not com­bine the infor­ma­tion we receive from Google Ana­lyt­ics with your Per­son­al Infor­ma­tion.  Google Ana­lyt­ics plants a cook­ie on your web brows­er to iden­ti­fy you as a unique user each time you vis­it the Site, but the cook­ie can­not be used by any­one but Google.  We use Google Ana­lyt­ics to improve the fea­tures of the Site and con­duct remar­ket­ing adver­tis­ing, which uti­lizes cook­ies to opti­mize our deliv­ery of ads by gen­er­at­ing tar­get­ed ads based on your pre­vi­ous vis­its to the Site.  Google’s abil­i­ty to use and share infor­ma­tion col­lect­ed by Google Ana­lyt­ics about your vis­its to this site is restrict­ed by the Google Ana­lyt­ics Terms of Use, which is locat­ed at https://www.google.com/analytics/terms/us.html, and Google’s Pri­va­cy Pol­i­cy, which is locat­ed at http://www.google.com/policies/privacy/).  You may pre­vent Google Ana­lyt­ics from rec­og­niz­ing your future vis­its to the Site by dis­abling cook­ies on your brows­er or installing Google Ana­lyt­ics’ opt-out brows­er add-on, which is locat­ed at https://tools.google.com/dlpage/gaoptout/.

Law Enforce­ment, Safe­ty, and Legal Process­es.  We may share your Per­son­al Infor­ma­tion and/or Usage Infor­ma­tion with law enforce­ment or oth­er gov­ern­ment offi­cials if it relates to a crim­i­nal inves­ti­ga­tion or alleged crim­i­nal activ­i­ty.  We may also dis­close your Per­son­al Infor­ma­tion and/or Usage Infor­ma­tion if required or per­mit­ted to do so by law; for fraud pro­tec­tion and cred­it risk reduc­tion pur­pos­es, or in the good-faith belief that such action is nec­es­sary to pro­tect and defend the rights or prop­er­ty of Ren­ovia or the users of the Site; and to act under urgent cir­cum­stances to pro­tect the safe­ty of Ren­ovia or its employ­ees or a mem­ber of the pub­lic.  We may also dis­close your infor­ma­tion to com­ply with a judi­cial pro­ceed­ing, court order, sub­poe­na, or legal process.

Sale or Acqui­si­tion of Assets.  If we become involved in a trans­ac­tion involv­ing the sale of our assets, such as a merg­er or acqui­si­tion, or if the Site is trans­ferred to anoth­er com­pa­ny, we may dis­close and/or trans­fer your Per­son­al Infor­ma­tion as part of the trans­ac­tion.  If we are not the sur­viv­ing enti­ty in that trans­ac­tion, the sur­viv­ing enti­ty may use your Per­son­al Infor­ma­tion pur­suant to its own pri­va­cy poli­cies and state­ments, which may dif­fer from this Pri­va­cy State­ment.

Secu­ri­ty of Per­son­al Infor­ma­tion

Unfor­tu­nate­ly, no data trans­mit­ted over or acces­si­ble through the Inter­net can be guar­an­teed to be 100% secure. As a result, while we attempt to pro­tect all Per­son­al Infor­ma­tion, we can­not ensure or war­rant that Per­son­al Infor­ma­tion will be com­plete­ly secure from mis­ap­pro­pri­a­tion by hack­ers or from oth­er nefar­i­ous or crim­i­nal activ­i­ties, or in the event of a fail­ure of com­put­er hard­ware, soft­ware, or a telecom­mu­ni­ca­tions net­work.  We will noti­fy you in the event we become aware of a secu­ri­ty breach involv­ing your per­son­al­ly iden­ti­fi­able infor­ma­tion (as defined by the applic­a­ble state and fed­er­al laws) stored by or for us.  By dis­clos­ing your email address to us for any rea­son, you express­ly con­sent to receive elec­tron­ic notice from us in the event of such a secu­ri­ty breach.

Oth­er Pro­vi­sions

Access­ing and Updat­ing Per­son­al Infor­ma­tion and Opt­ing-Out.   If you would like to access, update, or mod­i­fy your Per­son­al Infor­ma­tion or request us to delete your Per­son­al Infor­ma­tion, you may do so by con­tact­ing us at the con­tact infor­ma­tion list­ed below.  Fur­ther, if you would like to opt-out of receiv­ing mar­ket­ing com­mu­ni­ca­tions direct­ly from us, you may do so by fol­low­ing any instruc­tions includ­ed in the mar­ket­ing com­mu­ni­ca­tion or by con­tact­ing us at the con­tact infor­ma­tion list­ed below. Opt­ing-out from our com­mu­ni­ca­tions or mod­i­fy­ing, updat­ing, or delet­ing your Per­son­al Infor­ma­tion will not result in the mod­i­fi­ca­tion, updat­ing, or dele­tion of any Per­son­al Infor­ma­tion that may reside in back-up or dis­as­ter-recov­ery stor­age.

Your Cal­i­for­nia Pri­va­cy Rights.   Cal­i­for­nia law pro­vides that Cal­i­for­nia res­i­dents have a right to request busi­ness­es to tell them how their per­son­al infor­ma­tion has been shared with third par­ties for the third par­ties’ direct mar­ket­ing pur­pos­es.  To make such a request, please con­tact us at the con­tact infor­ma­tion list­ed below.

Do Not Track.  Cer­tain web browsers and oth­er devices you may use to access the Site may per­mit you to indi­cate your pref­er­ence that you do not wish to be “tracked” online.  At this time, the Site does not respond to “Do Not Track” sig­nals.   

Chil­dren Under 13.   We do not mar­ket to and do not know­ing­ly col­lect any Per­son­al Infor­ma­tion from or about a child under the age of 13 with­out the con­sent of the child’s par­ent or legal guardian.  If we dis­cov­er that we have inad­ver­tent­ly col­lect­ed infor­ma­tion from a child under 13 years of age, we will prompt­ly take all rea­son­able mea­sures to delete such infor­ma­tion from our sys­tems.  

Updates to this Pri­va­cy State­ment.   We may peri­od­i­cal­ly revise the Pri­va­cy State­ment in our sole and absolute dis­cre­tion to reflect changes in our busi­ness prac­tices.  If we revise the Pri­va­cy State­ment, we will noti­fy you by post­ing the updat­ed Pri­va­cy State­ment on the Site.  Changes to the Pri­va­cy State­ment will become effec­tive and will apply to the infor­ma­tion col­lect­ed start­ing on the date we post the revised Pri­va­cy State­ment on the Site.  Your con­tin­ued use of the Site after any change has become effec­tive will con­sti­tute your accep­tance of any change.  

Com­ments and Ques­tions.   If you have a com­ment or ques­tion about the Pri­va­cy State­ment, please con­tact us at the con­tact infor­ma­tion list­ed below.