What is Kaizen?

You expect the best from your com­mer­cial paint­ing and ser­vice provider.

Ren­ovia is always look­ing for ways to refine and strength­en our process­es and increase per­son­al devel­op­ment. Our ded­i­ca­tion to improve­ment and ensur­ing you always receive the high­est lev­el of cus­tomer ser­vice is why we’ve adopt­ed the Japan­ese busi­ness phi­los­o­phy Kaizen.

Trans­lat­ed, the word kaizen means “change for bet­ter”. It’s an idea that informs every aspect of Ren­ovia and is a key com­po­nent of our core val­ues. With Kaizen, we:

  • Antic­i­pate sit­u­a­tions and lead proac­tive­ly
  • Chal­lenge the sta­tus quo
  • Are nev­er com­pla­cent, because there is always a way to improve what we do

From large-scale changes to minor adjust­ments, Kaizen enables us to approach all projects with a mind-set of mak­ing pos­i­tive improve­ment and iden­ti­fy­ing oppor­tu­ni­ties for change.

On an indi­vid­ual lev­el, Kaizen enables each mem­ber of the Ren­ovia team to iden­ti­fy oppor­tu­ni­ties for per­son­al devel­op­ment. Chang­ing for the bet­ter has even greater cur­ren­cy when applied to our lives out­side the office. With Kaizen, staff mem­bers under­stand the need and val­ue of seek­ing ways to improve the lives of oth­ers around us. Our ser­vice-ori­ent­ed men­tal­i­ty extends to not just our local com­mu­ni­ties, but to the world in which we all live.

Kaizen sim­ply allows us to serve our cus­tomers — and our­selves — bet­ter.