National Retail

Your cus­tomers have expec­ta­tions. Whether you man­age a depart­ment store, a home improve­ment and appli­ance chain, or a nation­al­ly rec­og­nized restau­rant brand, you must con­sis­tent­ly deliv­er a pos­i­tive cus­tomer expe­ri­ence.

Main­te­nance projects like build­ing restora­tion and paint­ing are just an aspect of your man­age­ment respon­si­bil­i­ties. Per­haps you’re respon­si­ble for sev­er­al retail loca­tions through­out the coun­try. Stay­ing cur­rent with every build­ing can seem like an impos­si­ble task. You may need a part­ner that’s com­pe­tent in using client por­tals such as Ser­vice Chan­nel, Big Sky, or FM Pilot. Maybe your con­cern is imple­men­ta­tion of check-in and check-out ser­vices, or clar­i­fy­ing process­es for new ven­dors.

Ren­ovia pro­vides ser­vices to alle­vi­ate the pres­sure you can expe­ri­ence if you’re feel­ing spread too thin. With our thor­ough project man­age­ment and qual­i­ty con­trol process­es, retail-spe­cif­ic train­ing, and detailed invoic­ing, we meet or exceed the expec­ta­tions that res­onate with you and your cus­tomers.

We under­stand the impact these projects can have on cus­tomer expe­ri­ence. You need to min­i­mize dis­rup­tion to cus­tomers while also pro­tect­ing your com­pa­ny assets. Our teams work strate­gi­cally to ensure min­i­mal impact on cus­tomers while main­tain­ing a pos­i­tive con­sumer expe­ri­ence.

“Renovia’s excel­lent com­mu­ni­ca­tion and project man­age­ment pro­vid­ed a has­sle free expe­ri­ence for me and my ten­ants. Based on their reli­a­bil­i­ty, work­man­ship and com­pet­i­tive pric­ing I can con­fi­dent­ly rec­om­mend them as experts in their field.”

Nick B., Gen­er­al Man­ag­er, Nation­al Out­let Cen­ter